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Brand identity

Brand identity is the whole set of consistent decisions — visual and verbal — by which an organisation is recognised.

Also known as: corporate identity · visual identity · brand system

A logo is part of it, not the whole. Colour palette, typography, the way images are treated, the tone of the writing and — on the web — the language of motion all belong to the same system.

Motion is the part most often left out. How quickly something appears, how it settles, whether it is sharp or soft: these read as character just as much as a colour does. A brand guide that stops at print leaves the site to improvise.

When to use it

When it makes sense

When the organisation is new, or when the existing identity was made for print and has never been defined for screen.

When it is unnecessary

When there is a working identity and the real problem is elsewhere. Redrawing a logo does not fix a site nobody can navigate.

How it looked in our work

For CBH we built the identity and the site together: colours and typefaces first, then the motion language, then the site itself.

How we build brand identities

Common questions

Do we get a brand guide?

Yes — colours, type scale, spacing and motion rules, written so that someone else can apply them later without guessing.

Can we keep our existing logo?

Usually yes. An identity can be built around an existing mark; it only needs redrawing if it does not survive at small sizes or on screen.

The whole glossary — 34 terms

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